Terms of Service
Effective date: May 13, 2026
Last updated: July 12, 2026
Please read these Terms of Service ("Terms") carefully before using the Clariva mobile application ("the app", "the Service").
By creating an account or using the app, you agree to these Terms. If you do not agree, do not use the app.
For the licence terms governing use of the iOS app, see the Clariva Terms of Use (EULA).
1. Service Description
Clariva is a personal journaling and mood tracking app. It allows you to:
- Log daily mood, energy, and sleep check-ins
- Write private journal entries
- Request AI-powered reflections on journal entries
- View weekly mood trend reports
2. Health Disclaimer
Clariva is not a medical device and is not intended as a substitute for professional mental health care, therapy, or medical advice.
- The AI reflections provided by the app are for personal reflection only. They are not clinical assessments or diagnoses.
- If you are experiencing a mental health crisis, please contact a qualified mental health professional or a crisis helpline. The app surfaces links to findahelpline.com when content may indicate distress.
- Do not use Clariva to make medical or psychiatric decisions.
3. Eligibility
You must be at least 13 years old to use the app. By using the app, you confirm you meet this requirement.
4. Account
- You are responsible for maintaining the security of your account credentials.
- You are responsible for all activity that occurs under your account.
- You agree to provide accurate information when creating your account.
- You may delete your account at any time from Profile → Privacy → Delete your account.
5. Your Content
- You retain ownership of all content you create in the app (journal entries, check-ins, notes).
- By using the AI analysis feature, you grant us a temporary, limited licence to send selected journal content to our AI provider (Google Gemini) solely to generate your requested reflection. This licence ends when the response is returned.
- You agree not to input content that is illegal, abusive, or violates the rights of others.
6. Subscriptions and Billing
6.1 Free Trial
New accounts start on a free trial that includes 20 AI analyses. There is no time limit on the trial — it ends when you have used 20 analyses.
6.2 Pro Subscription
The Pro plan provides unlimited AI analyses. Pricing is displayed in the app before purchase.
6.3 Billing
Subscriptions are billed through the Apple App Store or Google Play Store depending on your platform. Billing, renewals, and refunds are governed by Apple's and Google's respective terms and policies. We do not handle payment information directly.
6.4 Cancellation
You may cancel your subscription at any time through your Apple or Google account settings. Cancellation takes effect at the end of the current billing period. We do not issue refunds for unused subscription periods.
6.5 Expiration
Upon subscription expiration, your account reverts to the free tier. Existing data is not deleted.
7. Acceptable Use
You agree not to:
- Use the app for any unlawful purpose
- Attempt to reverse-engineer, decompile, or tamper with the app
- Use the app in a way that could harm, disable, or impair the service
- Create accounts with false information
- Attempt to access another user's data
8. AI-Generated Content
AI reflections are generated by Google Gemini based on the content you submit. We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content. AI reflections:
- Are for personal reflection only
- May occasionally be inaccurate or unhelpful
- Are not medical, psychological, or professional advice
You are responsible for how you use AI-generated content.
9. Availability
We strive to keep the app available but do not guarantee uninterrupted access. The app may be unavailable due to maintenance, updates, or circumstances outside our control. We reserve the right to modify or discontinue the service at any time with reasonable notice where possible.
10. Intellectual Property
All app content, design, code, and branding (excluding your personal content) is owned by us or our licensors. You may not reproduce, distribute, or create derivative works without our written permission.
11. Limitation of Liability
To the maximum extent permitted by applicable law:
- The app is provided "as is" without warranties of any kind.
- We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the app.
- Our total liability to you for any claim arising from these Terms or use of the app shall not exceed the amount you paid us in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the app or violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict of law principles.
14. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top reflects changes. Continued use of the app after changes constitutes acceptance of the updated Terms. For material changes, we will provide notice within the app.
15. Contact
Email: taraschuiko@gmail.com
For questions about these Terms, please contact us at the email above.